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To reset Apple HomeKit on your thermostat please follow these steps: Verify that the thermostat is well powered. Press and hold the button on the bottom right side of the product until you hear one beep. Then release the button and wait for the thermostat to reboot.During this procedure, you will see on screen a countdown of 5 seconds.Go to the Home + Control App to reconfigure the Wi-Fi settings which have been reset.Go to settings, select "Manage my home", select the room in which the thermostat is installed, select the thermostat and select "Wi-Fi setup". Then follow the instructions step by step given by the application.
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The Home + Control App allows you to control as many homes as you wish from one single account. To control an existing connected installation, you just need to ask an existing user to invite you. Once you are invited in a home, you get the same access rights than the person who invited you.To set up a new installation, just go in your Home + Control App settings and select "Install a new home".
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In the event of a power cut, your thermostat will no longer work. However, the product is designed to function again as soon as the power comes back on, and go back to the state they were in before the power cut. Please note that the thermostat can take a few minutes to reconnect to the Internet and be accessible again via the application.If you are cut off from the Internet, your thermostat will still work locally and will follow its schedule. During the outage: You can't control your installation via the Home + Control application or change the settings. You can however control and see the temperature directly on the thermostat. The Home App from Apple remains operational as soon as the local connection to the Router is maintained. You will automatically find all the features as soon as the Internet connection comes back on. Please note that the thermostat may take a few minutes to reconnect.Regarding the Netatmo Smart Radiator Valves, they will continue to work and will follow their schedule during a power cut or an Internet outage. You can also control and see the temperature directly on the valves.
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The Home + Control Android application is downloadable from Google Play.Since May 2020, some smartphone models are no longer certified by Google, so they no longer use Google Mobile services and therefore Google Play.The Home + Control application use a set of Google services to function, so they are not compatible with another universe of applications and services. The models for which our application is not compatible are the following:Huawei P40Huawei P40 LiteHuawei P40 Lite 5GHuawei P40 Lite EHuawei P40 Pro+Huawei P40 Pro Huawei Mate 30 ProHuawei Mate 30 Honor 9X ProHonor View 30 ProHonor View 30
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Yes it is mandatory in most of the cases (berify the details on technical sheet).It's possible use item 346020 like local power supply.
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To start your installation, you will need to: have a Wi-Fi connection via your Internet router have an iPhone or iPad with one of the two latest iOS versions or a smartphone which is compatible with Android 5.0 minimum install the Smarther with Netatmo connected thermostat download the free Home + Control App which will enable you to configure and control your thermostat.
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MyHOMEserver1 is compatible with Amazon Alexa and Google assistant, Classe 300EOS with Netatmo is compatible with Amazon Alexa, Google assistant and Apple HomeKit (just for the smart home features)
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The connected thermostat cannot access the Internet via a public Wi-Fi network (hot-spot) or via a company Wi-Fi network, and these networks are therefore not suggested. If your personal Wi-Fi network does not appear in the list of Wi-Fi networks suggested, first check that your smartphone is within range of the Wi-Fi network, and move closer to the Internet router if this is not the case. If your Wi-Fi network still does not appear in the list of available networks, it is probably because it is hidden: manually enter your network's SSID (name).In case your connected thermostat cannot reach the Wi-Fi signal because he is too far away from your Wi-Fi router, try to install a Wi-Fi repeater in order to increase the Wi-Fi range of your router. You can also try to bring your Wi-Fi router closer to your connected thermostat, if that is possible.
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You can have up to 10 thermostats in your installation. With each thermostat, you can associate up to 20 Netatmo Smart Radiator Valves, to be located in up to 10 different rooms.Therefore, if you want to have Netatmo Smart Radiator Valves in more than 10 rooms, we must have more than one thermostat.
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Even if it’s technically possible to make an installation with Classe 300EOS with Netatmo (as server for lights, shutters,..) and Smarther with Netatmo (for the thermoregulation system), it will not be possible to have common scenes including both Smarther with Netatmo and Classe 300EOS with Netatmo. Together with this, it will not be possbile to manage Smarther with Netatmo features from the screen of Classe 300EOS with Netatmo.
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