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To add a new connected product to an existing installation, go to Home + Control App settings and launch the "Add a product" installation guide
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To add one light/shutter into a system:Step 1: select a room where you want insert a new objectStep 2: press "+" to add an objectStep 3: select kind of object (light/shutter/thermostat..)Step 4: select type of object (On/Off Dimmer Colored...)Step 5: Associate devices: add actuator/output and local comands if it's presentStep 6: Save itAfter these steps an object association is done and saved.
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Copy&Paste function is for the structure of the project, not for the configuration: it means that you will not copy the ID linked to the devices of the project and you will have to manage the configuration of the devices of this second project.
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Before switching from heating to cooling mode, please ensure that your temperature regulation devices are compatible and that you performed all necessary manual actions related to this mode change.Switching your thermostat from heating to cooling mode is made through your temperature scheduling. In the Home + Control App, go to the settings and select "Schedules". On the temperature schedule screen, click on the name on top, then select "Cooling" tab. You can now create a new cooling schedule or activate one of your cooling schedules.Please note that switching from heating to cooling mode applies to all connected thermostats in your home.
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We have defined the notifications that your installation will send to your smartphone in order to keep you informed about what is happening in your home when you are not there: "Low battery" invites you to replace your Netatmo Smart Radiator Valve batteries within a month. "Very Low battery" invites you to replace your Netatmo Smart Radiator Valve batteries as soon as possible.It is not possible to configure other alerts than those currently proposed in Home + Control App.
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Make sure that the installation has not already been completed using a different iCloud account, e.g. with the iPhone of a friend or family member. If a friend or family member have already installed the products using their iPhone, they must send you an invitation so that you can share access to the products via the Apple Home app. Ask your friend or family member to go: either into the Home + Control App settings, select "Guests" and invite a new user or into the Apple Home app setting, select and invite a new user If this is not the case, and it is the first iCloud account to access the installation, reboot the Wi-Fi and HomeKit settings stored in the thermostat by doing a 5 seconds press on the button on the bottom right corner until you hear a beep (see "How to reset Apple HomeKit on my Smarther with Netatmo connected thermostat?").
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The Home + Control App enables you to give access to your installation to your relatives. Go to settings, select "Guests" and choose "Invite a user". They will receive an e-mail inviting them to accept the invitation. Once the application is downloaded, they will have access to your home via their smartphone. Once invited, they will get exactly the same access rights than the person who invited them (for example, invite new users, or remove existing ones). To remove the access to users, you just have to click on the cross next to the account you wish to remove the access to. You can also remove your own acces to the home. If the home’s creator removes his own access, the guests still keeps theirs.
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No, it's not possible to create object in Home + Project to which associate devices with physical configurators. Locally they continue to work.
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If you can't use the touchscreen of your thermostat, please check the following cases : if the Boost mode is activated, then the touchscreen will be disabled until the Boost mode ends. in any other cases, the touchscreen might have been disabled, you can enable it again in the Home + Control App : go to settings, select "Manage my home", select the room in which the thermostat is installed, select the thermostat and select "Advanced", then you will be able to enable or disable the 'Touch' function.
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Make sure that the thermostat is properly powered and check that the HomeKit code used is the one used on the thermostat (see "How to recover my Smarther with Netatmo connected thermostat HomeKit code?"). If this is the case, reboot the thermostat by doing a 5 seconds press on the button on the bottom right corner until you hear a beep (see "How to reset Apple HomeKit on my Smarther with Netatmo connected thermostat?").
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